With craftsmanship to uphold quality, and sincerity to accompany you on the journey

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Last Updated: February 27, 2026

Company Name: Changchun Yiyan Technology Co., Ltd.

Address: Room 105, Building 2, Huijian Building, East Linhe Scenic Area, Economic Development Zone, Changchun City, China

Authorized Director: Liu Chengyi

Social Credit Code: 91220100MAK2Q6KA2X

Email: service@mail.tukmir.com

Phone: +86 16284574898


Thank you for choosing Tukmir! To help you better understand the shipping, delivery, and related costs for your order, we have provided the following detailed information to ensure a smooth and worry-free shopping experience:

1. Delivery Coverage

We focus on providing delivery services to customers across all of Australia. No matter where you are in Australia, you can enjoy our delivery service (please note that delivery times to remote areas may be slightly longer, and the actual delivery time will depend on the logistics).

2. Shipping Time

  • Once your order is confirmed and payment is successfully made, we will arrange for shipping within 3-5 business days;
  • After shipping, you should receive the product within 7-10 business days (for remote areas, it may take an additional 1-3 business days);
  • After your order is shipped, we will send you a tracking number via email, so you can track the real-time status of your shipment.

    • 3. Shipping Fee Explanation

    As a thank-you to our Australian customers for your support, we offer free shipping on all orders! You don’t need to pay any additional shipping fees. The price shown when you submit your order is the final amount you need to pay (no hidden shipping costs).

    4. Tax and Customs Duty Information

  • The price of the Tukmir tools you purchase already includes local taxes in Australia, and you do not need to pay any additional local taxes;
  • Customs Duty Information: Customs duties will be applied according to Australian customs regulations, and the customer is responsible for any customs duties incurred;
  • If your order incurs customs duties, the customs office will notify you to complete the payment procedures. The exact customs duty amount will be determined by the customs authorities.

    • 5. Order Tracking and Inquiries

  • After your order has shipped, you can view the tracking number on the order details page and track the progress of your shipment;
  • If you have any questions about shipping time, logistics status, taxes, or customs duties, feel free to contact our customer service team:

    • 📧 Official Customer Service Email: service@mail.tukmir.com

    ⏰ Customer Service Hours: Monday to Friday, 9:00 AM — 6:00 PM (UTC+8:00)

    Our customer service team will respond promptly during working hours to answer your questions and follow up on your order status.

    6. Additional Information

  • To ensure the safe delivery of the product, each tool will be carefully packaged to avoid damage during shipping;
  • If you find any damage to the packaging or product upon receipt, please take photos and contact customer service for assistance;
  • Delivery times are estimated and may be delayed due to factors such as peak seasons, weather, or remote locations. We appreciate your understanding.

    • Tukmir is always committed to providing you with efficient and convenient delivery services, ensuring you receive your favorite tools with ease!