With craftsmanship to uphold quality, and sincerity to accompany you on the journey

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Last Updated: February 27, 2026

Company Name: Changchun Yiyan Technology Co., Ltd.

Address: Room 105, Building 2, Huijian Building, East Linhe Scenic Area, Economic Development Zone, Changchun City, China

Authorized Director: Liu Chengyi

Social Credit Code: 91220100MAK2Q6KA2X

Email: service@mail.tukmir.com

Phone: +86 16284574898

1. Warranty Service Information

Currently, all tools sold by Tukmir (including fastening tools, cutting tools, installation tools, and repair tools) do not offer warranty services. We appreciate your understanding.

Our tools are carefully selected and tested to ensure that the products delivered to you meet quality standards. If you find any quality issues, appearance damage, or abnormal use after receiving the product, please refer to our return and exchange policy for handling.

2. Related Service Guidelines

If your product has any issues, you can apply for a return or exchange within the specified timeframe. Please refer to the Tukmir Australia Return and Exchange Policy for detailed return/exchange conditions, timeframes, and processes.

3. Product Scope Information

This policy applies to all tool products sold by Tukmir in Australia, including but not limited to:

  • Fastening Tools: Screwdrivers, claw hammers, needle-nose pliers;
  • Cutting Tools: Multi-purpose scissors, utility knives;
  • Installation Tools: Wrenches, screwdriver sets;
  • Repair Tools: Voltage testers, pliers, hammers.

    • 4. Inquiry Method

    If you have any questions regarding product warranties or need to understand the details of our return and exchange policy, feel free to contact our customer service team:

    📧 Official Customer Service Email: service@mail.tukmir.com

    ⏰ Customer Service Hours: Monday to Friday, 9:00 AM — 6:00 PM (UTC+8:00)

    Our customer service team will respond promptly during working hours to assist you with your inquiries and related matters.

    5. Additional Information

  • This warranty policy applies only to products sold through Tukmir’s official Australian channels;
  • If the product has been damaged by the user, modified, or improperly used, it will not be eligible for return or exchange;
  • Tukmir reserves the right to the final interpretation of this policy.

    • Thank you again for your understanding and support. Tukmir is always committed to providing you with high-quality tools and thoughtful service!