Payment Policy

Last Updated: February 27, 2026

Company Name: Changchun Yiyan Technology Co., Ltd.

Address: Room 105, Building 2, Huijian Building, East Linhe Scenic Area, Economic Development Zone, Changchun City, China

Authorized Director: Liu Chengyi

Social Credit Code: 91220100MAK2Q6KA2X

Email: service@mail.tukmir.com

Phone: +86 16284574898

Thank you for choosing Tukmir! To ensure the security of your payments and clarify transaction-related rules, we have organized the following payment policy, covering payment methods, taxes, customs duties, and order-related details to provide you with a worry-free shopping experience:

1. Supported Payment Methods

To meet your diverse payment needs, we support the following mainstream payment methods, with encrypted payments to protect your account information:

American Express

Discover

Mastercard

VISA

Please ensure that your payment account information is accurate and that there is sufficient balance. If the payment fails, please check your account status and try again or choose another payment method.

2. Tax Information

The product price for all tools purchased from Tukmir includes local taxes in Australia. You do not need to pay any additional local taxes. The amount displayed after submitting your order is the total amount you need to pay (no hidden taxes).

3. Customs Duties Information

Customs duties will be charged according to the local customs policy in Australia, with the specific duty amount determined by the local customs authorities. Please be aware that customs-related matters will follow local customs requirements. We will actively cooperate and provide relevant order information to assist you with the customs clearance process.

4. Payment and Shipping Relationship

After submitting the order, please complete the payment within the specified time. Orders that are not paid for on time will be automatically canceled;

Once payment is successfully confirmed, we will arrange shipment within 3-5 business days. Normally, you will receive the product within 7-10 business days (delivery to remote areas may take slightly longer).

5. Payment-Related Inquiries

If you encounter issues such as payment failure, abnormal payment amounts, or the payment status not updating, please feel free to contact our customer service team:

📧 Official Customer Service Email: service@mail.tukmir.com

⏰ Customer Service Hours: Monday to Friday, 9:00 AM — 6:00 PM (UTC+8:00)

Our customer service team will promptly investigate the issue and assist you during working hours to ensure a smooth payment process.

6. Product Scope and Other Information

This payment policy applies to all tool products sold by Tukmir in Australia, including:

Fastening Tools: Screwdrivers, claw hammers, needle-nose pliers;

Cutting Tools: Multi-purpose scissors, utility knives;

Installation Tools: Wrenches, screwdriver sets;

Repair Tools: Voltage testers, pliers, hammers.

Please ensure that your payment information is accurate. If payment fails or there is an issue with the order due to incorrect personal information, you will be responsible for the related consequences;

Tukmir reserves the right to the final interpretation of this payment policy.

Tukmir is always committed to providing you with a secure and convenient shopping experience. Thank you for your understanding and support!